Terms & Payment Policy
HI THERE
Welcome to our Terms and Conditions! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.
The Coming Home Within Experience
We are so honored that you are choosing to join us for The Coming Home Within. To ensure a safe, smooth, and beautiful experience for everyone, please review our payment and cancellation terms below. By securing your spot, you agree to these foundational guidelines.
1. Securing Your Spot & Payment Methods
To keep our pricing as accessible as possible, we process all payments directly.
Your spot is officially secured only once a 50% downpayment has been received.
We accept payments safely and securely via Neo, Whish, or OMT.
Upon submitting your registration form, you will receive an email with the exact transfer details. Please complete your transfer within 48 hours to lock in your room choice.
2. Pricing & The Early Bird Window
We love rewarding those who commit to their journey early!
Our Early Bird rates are available until June 30th, 2026.
To qualify for this rate, your downpayment must be transferred and confirmed by 11:59 PM on June 30th.
On July 1st, all remaining spaces will transition to our standard retreat rates.
3. Cancellation & Refund Policy
Hosting a restorative retreat requires significant upfront planning and strict financial commitments to our venue to secure your beautiful rooms and meals. Because of this, we must enforce a structured cancellation policy:
Cancellations made 10 days or more before the retreat: Your downpayment will be safely kept on balance as a credit, which you can use to secure a spot at any of our future retreats.
Cancellations made less than 10 days before the retreat : At this stage, your downpayment becomes entirely non-refundable and non-transferable to future retreats, as we will have already paid the venue for your accommodation and cannot recover those costs. You will not, however, be responsible for paying the remaining room balance.
4. Retreat Cancellation (By Organizers)
In the highly unlikely event that we need to postpone or cancel The Coming Home Within due to unforeseen circumstances or failing to meet our minimum group size, you will be notified immediately. You will then have the choice to either keep your downpayment safely on balance as a credit to secure your spot for a future retreat date, or receive a 100% refund of your downpayment.
5. Ticket Transfers (The "Give it to a Friend" Rule)
If you find that you cannot attend but you are past the refund window, you are more than welcome to transfer your fully-paid spot to a friend or family member! Just reach out to Mahmoud or Celine directly with your friend’s name, email, and phone number.
6. Personal Responsibility & Health
This retreat is designed to be a safe, supportive space for inner work. However, it is not a substitute for professional medical or psychiatric care. By attending, you acknowledge that you are responsible for your own physical, mental, and emotional well-being throughout the experience. Please communicate any severe food allergies or mobility requirements to us prior to booking so we can ensure the venue can accommodate you safely.
7. Liability & Unforeseen Circumstances
While we take every measure to ensure a safe, seamless, and deeply supportive environment for your retreat, there are certain elements of the journey that remain outside of our control. By attending The Coming Home Within, you understand and agree that the organizers cannot be held liable for:
Travel & Transportation: Participants are responsible for their own travel arrangements to and from the venue. We cannot assume financial responsibility for participant travel costs, missed transit, or transportation delays encountered en route to the retreat.
Personal Belongings: We encourage you to bring only what you need to feel comfortable, grounded, and present. While our venue is a safe and private space, the organizers and the venue staff cannot be held responsible for any lost, stolen, or damaged personal property or valuables during your stay.